The two items are here:
Elderly hit by council cuts (Denbighshire, Wales)
Fall alarms must be free to vulnerable (Stoke-on-Trent, England)
If I were a telecare user being charged for the service, I would want to know:
- What is the cost per user? i.e. how much of my contribution to the cost is revenue-generating for the council or, if the tenant of a housing association, my landlord.
- Is part of my contribution subsidising the cost of some users who are exempt from charges? If so, how much?
- What efforts have been made by the service provider to mimimise costs, perhaps by looking for effective but less expensive equipment and monitoring software, or other efficiencies?