America’s Health Insurance Plans (AHIP) hosted its annual Institute in Salt Lake City last week. Perhaps it’s being shut in a hotel meeting room when SLC’s natural beauties and mountain air beckon, but even FierceHealthIT’s dispassionate reportage could not conceal the crankiness evident among the panel participants. If we are at the “intersection of science, technology and delivery system transformation,” it’s one with traffic jams, slammed brakes and detours. Louis Burns of Intel-GE Care Innovations maintains that the technology is there, but then qualifies that the data doesn’t connect with doctors who need it at the right time, and it may not be end user-friendly. (Perhaps he read this Soapbox?) Robert Margolis, MD of management services company HealthCare Partners, concurred that ‘giving someone technology is not the solution’. Burns again on why it’s taking so long to use effectively: standards are not established (wasn’t that resolved with Continua?) and HIT is siloed. But the real kickers are near the end. The Janssen panelist, Diego Miralles, MD, admitted that the ‘healthcare industry’ doesn’t want to take risks (sectors unnamed to protect the guilty). Burns, apparently with some frustration, lambasted ‘pilot-itis’ and ‘screwing around’ with little pilots. Whoa! The subhead to the article ‘…IT can fuel improvement, innovation–if only healthcare would get out of its own way’ cleverly picks around the potholes here. We have the technology to save healthcare. Now what?