Technology has transformed the VA

Steve Hards

This is a great article from Fortune on the effect of introducing joined-up electronic systems in healthcare and re-balancing care between hospital and home. The interesting lesson is that within the organisation the visionary changes were driven through centrally: that previously leaving service arrangements to local users and managers had led to the Veterans’ Administration having a very poor reputation. I nearly missed this fascinating telehealth / telecare article – make sure that you don’t.