Retirement home tenants angry over 'sneaky [telecare upgrade] charges'

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The mainstream UK media in the shape of the BBC and The Times have Peverel “the notorious managing agent of retirement flats” (Times Online) and owner of telecare-provider Cirrus, in their sights over allegations that “vulnerable residents are being overcharged by the company” for upgrades to their community alarms/telecare system required owing to the forthcoming BT 21CN changes.