An interesting example of how co-operation and an open approach to technical standards has paid off: Cirrus, an independent provider of telecare and security systems in the UK was recently awarded a telecare upgrade programme by Riviera Housing Trust. The Trust was looking for a flexible telecare-enabled communication system that could work with open protocols. Cirrus will upgrade 11 schemes using Tynetec’s Advent XT, a system designed specifically for grouped housing schemes. Lorraine Baillie, Riviera Housing’s Supported Housing Manager said “A key concern for Riviera was working out which systems were going to be the best long-term investment, in terms of ease of maintenance, ongoing support and overall cost. The focus on open protocols was important for us as this means the manufacturers disclose the full technical details of their communication protocols allowing other manufacturers to produce compatible components. This creates the potential for freedom of choice in terms of products, installers and maintainers in the future.” Cirrus press release.