Robosoft's Kompaï care robot…the future of telecare?

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Kompaï in context

To put the Kompaï care robot into context, Robosoft is the main developer of service robots in Europe, probably the world. Unlike the android robots of science fiction and, lately, Japanese development, service robots are not constrained by having a human form and therefore come in many guises. They are focused on mechanical ways of achieving services provided by people that are time-consuming, boring and dangerous. For example:

  • cleaning the glass pyramid outside the Louvre museum in Paris, which used to involve two nights to set up a crane plus two days of work for four mountaineers is now done in a day and a half by one person (on the ground) and a dedicated glass-crawling robot. And the result is better
  • automated transportation in theme parks (cybernetic transport systems)
  • multi-sensored reconnaissance and mine-defusing robots for the military
  • robots that can refuel fleets of buses. This is an unpleasant and hazardous task but it’s a market that’s undermined by the human resistance factor – fleet managers who do not want to loose their fill-up-the-car perk!

For each problem Robosoft tackles they seek the optimal trade off between the minimum human intervention and the maximum autonomous behaviour of the machine. Each development involves solving new problems and matching them with the tried and tested modules that achieve many of the common movement and maintenance functions that a robot needs to do, such as to avoid obstacles or to dock itself for recharging.

Sharing the caring Kompaï

We noted the ‘birth’ of Kompaï in 2009 out of RobuLAB10, a ‘webcam on wheels’ that was designed to enable web-based, user-driven visits to sections of museums closed to the public. These two sitting were on a worktop as I went past.


I was interested to find out what has happened since, particularly after Robosoft took the bold move of making the Kompaï software open source a year ago.

Well, it seems that there are about 30 Kompaïs around the world being ‘worked on’ by various researchers. I picked up the clear message that Kompaï has moved from the prototype stage to being a ‘beta’. After further refinement it looks like there will be licensing opportunities for companies with manufacturing capabilities, if they are not lined up already.

Where would Kompaï sit in the care market?

The Robosoft Kompaï team are clearly committed to making it work not just technically but in terms of user friendliness and usability. However, ‘care’ for Kompaï is not the lift-you-up-and-put-you-back-to-bed variety. Nor is it a robot for cleaning the dishes or one’s intimate parts. So it won’t replace human carers for those kinds of tasks.

In essence Kompaï is a replacement for the device end of a telecare system with added companionship features via the internet and the touch screen and webcam. Medication and appointment reminding is likely to be a standard feature of any setup and it looks as though it would be easy to give it the ability to suggest to users that they might like to play this game, or that, so it could have therapeutic benefits too.

So, going back to my opening question: Did what I saw convince me that the future of telecare is on wheels? Well, I’m still undecided, but I’m less sceptical than I was!

The answer will probably lie in economics rather than technology.

The essential factor will be whether mass production will bring down the cost sufficiently to change the return on investment calculations of such a robot for care provider organisations compared to the cost of sensor- and computer-based systems that would cover the same functions.

In the end it may come down to the relative costs and availability of the human resources needed to install and maintain the different systems and to train the users in their use.

However, Kompaï vendors should have one big advantage over sellers of boxes of sensors, controllers and standalone computers: its child-sized form, cartoon face and ‘top knot’ video cam undoubtedly give it the essential ‘cute factor’ appeal for the people who will have it in their house. They will therefore have a much easier time when it comes to generating media interest and marketing momentum.


Many thanks to the Kompaï team, François Hirigoyen, Patricia Commarieu and Yoann Pons for their warm welcome and time, and also to Robosoft’s CEO Vincent Dupourqué for making the visit possible.

Latest Robosoft video: Kompaï demo at Poitiers Hospital.


  1. Kevin Doughty

    However smart telecare can make the delivery of health and social care, support services are going to increasingly need technology to help deal with the practical side of delivery over the next decade. Robotic devices (or personal electronic and digital assistants) must play a role but we haven’t yet told the designers what functions we believe to be acceptable and appropriate. Therefore, in the absence of a clear specification, we see devices that can do what is easiest to do rather than what society (and that means health services and consumers) will actually pay for.

    In truth, we are complex creatures whose needs could be many and varied, though assessment of those needs may not be as thorough as we might expect. But what is the point of identifying loneliness as an issue if the solution lies with family members who live 200 miles away?

    I suspect that there may be a market for several different types of robot, perhaps one for each level of Maslow’s hierarchy of need. Keeping people safe and secure might involve a robotic (i.e. smart) home that monitors and controls the home environment. Providing support for independence, nutrition and hydration would be more difficult because a device would have to be multi-functional, mobile and strong enough to help with performing the Activities of Daily Living. A homecare robot would be useful to millions of people, even if it could only help carers with some tasks. But it would not look sexy, and might look as if it was designed for use in a garage. So until someone comes along and gives a hydraulic jack a voice and a personality then we may need to content ourselves with robots that satisfy needs at the higher levels of the pyramid.