Humana, the fourth largest US insurer, is rolling out in January Humana Cares Chronic Condition Management, which will integrate home safety, prevention, self-management with personal support and (drumroll) ‘a variety of remote bio-metric monitoring devices in the member’s home’. What is hopeful about this is the program’s size; it will serve 60,000 commercial health plan and Medicare Advantage members. And it is labor intensive: Humana is adding 270 staff to handle telephones, field and community health management. Is Humana working out an answer to the Four Big Questions? Release (FierceHealthcare)
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Four Big Questions
Hi, This may be a really dumb question but what are the four big questions?
[Ed. Donna: Here there are no dumb questions! What I call the Four Big Questions (or FBQs), as they pertain to eHealth especially in the US, are: who will pay for the technology; what rate will they pay; where does the data go, and who takes action. Short form: who pays, how much, who sees/tracks data, who actions data. A system like Humana seems to touch all four bases, with some procedural questions on how they are accomplishing the last two.]