The people who staff the phone lines in alarm control centres do not often get to make the news, but here’s a great story featuring the quick thinking, calm approach of Becky Surgison, an operator at Invicta Telecare. Invicta Telecare asks – what did you do at work today?
1 thought on “Invicta Telecare asks – what did you do at work today?”
Comments are closed.
Bravo Becky
No matter how well we train our staff we are never completely sure how anyone will respond in the direst emergency (I speak as a qualified First Aider who knows what I should do … but if it came to it when did I last practice, and what else would be a factor I hadn’t accounted for?)
Becky you fully deserve the acknowledgement so enjoy your moment.