Telecare Aware has several times flagged up the tensions that seem to occur when people regard housing wardens and telecare systems as either/or. (New site search. Old site story) They should be complementary. InsideHousing gives us another relevant article: Government slams Barnet for axing warden service.
Comment: From everything I have seen, Barnet has one of the most user-focused telecare services in the country, but surely its telecare service is not expected to replace the service wardens gave, even if the widespread adoption of a tenant safety confirmation service were comtemplated to support it? This does seem like yet another example of a UK council’s lack of policy co-ordination.